On a flight, recently, the gentleman sitting next to me was – to my surprise – a timeshare consumer; an avid vacation seeker at that. Someone who was happy he was with a reliable player in the industry – realizing the benefits of long-term vacation payoffs.
When I presented my card to him, he was pleasantly surprised and soon, full of questions. Answering his questions, was both my job and something I like doing, to clear doubts and enlarge the picture.
More at this link, on the AIRDA website >
http://www.airda.org/html/industry/letter_chairman_aug10.html