One of the things I often think about relates to the tourist, or visitor who comes to our shores. Someone who could be visiting us for the first time, or perhaps is a regular visitor. So what brings someone to India for the first time? (And what brings someone again and again?)
Closely linked to these thoughts are other questions. What kind of impressions do we create in the first place? Do we live up to the magic that India conjures up in someone’s mind? Do we come across as people who are friendly, welcoming and helpful? Are we truly inspired and protective about our past and heritage? Do we come across as responsible citizens, especially in the space of keeping our environments sustainable and clean?
That’s a lot of questions (!!!) and I must say that I am fairly pleased with the answers that come to mind. There’s still a long way to go, and I am sure we will get there, with participation from the departments of tourism and private sector enterprises in the hospitality industry. Constructive awareness of some of the issues described above is on the rise, and many of our tourism-centric operations and services are being managed with due diligence and care.
So let me gather my thoughts and try to answer these questions in a structured kind of way.
B. S. Rathor
Advisor & Member – Executive Committee
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Message of the Month – October 2018
News from the world of AIRDA 