What’s “lost & found” at hotels and resorts

Every month, hundreds of personal items are left behind at hotels and resorts all over the country. A lot of these go unclaimed as they could be inexpensive items – and returning something small can sometimes be cumbersome, or impractical.

But if the item left behind is valuable or expensive, you can expect an anxious call from the guest – to check if the item has been found, and explore ways of having it picked up by someone.

For this month’s Q&A column, we spoke to five housekeeping supervisors at different locations, to hear their Lost & Found stories.

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In conversation with Housekeeping Professionals
Q&A Session / February – 2020

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Conversations about responsible tourism

Dominique Hoover is an experienced and independent researcher, with project related experience in Aquaculture, Coral Reefs and Snorkeling. She has a professional interest in projects that address coral reef restoration and conservation.

Dominique has a Masters Degree in Marine Biology and Oceanography from Annamalai University, and is a Research Fellow from the National Institute of Oceanography at Dona Paula, Goa.

We now chat with Dominique on the growing need to protect our environment, and how responsible tourism can play a huge support role in this effort.

More on this story at the link below >

In conversation with Dominique Hoover
Message of the Month / February – 2020

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