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My first timeshare holiday, was when I went on this holiday with my uncle and his family – this was probably 15 years ago when I was in school. I was so happy to part of such a huge gathering of our relatives – and I can remember people of all ages enjoying themselves.

I didn’t know then that it was a timeshare holiday, but have been with friends over the years to other resorts and locations. But that first (timeshare) holiday in Goa is something I will remember for a long, long time. And I think it was because it brought three families together on a happy occasion and a lovely setting.

Ravi Kapali, Event Manager

Among the many things I look at with renewed interest for our website, is the aspect of consumer education and awareness. It is important for consumers to be fully aware of the timeshare product from many points of view – right from the initial purchase price when you sign up, to annual maintenance fees – and of course, what it takes to keep your membership active year after year.

All AIRDA member resorts are committed to high standards of business ethics and consumer focus. In line with what I have outlined in this article I would advise timeshare to buyers learn about product, features and offerings – it is also important to know what their responsibilities are to keep memberships alive and valid.

More on this story at the link below >
Message of the Month – July 2016

The role of a naturalist is all important – and has a lot to do with exploring, understanding and interpreting the magic of the wilderness. We also need to explain our findings using simple, easy-to-understand terminology. In addition to guiding tourists in and around the park, a naturalist also helps people build meaningful relationships within these spaces – the objective here is relate to your surroundings in a constructive manner.

I wouldn’t be a naturalist today, if it weren’t for my numerous visits to our local zoo during my school days. Young students these days are insulated from the real world and can sometimes miss out on what it is like to see tigers, lions, deer, and other animals in their natural habitats – many of them are not even familiar with animal sounds and the call of the wild. Real-life experiences can become life-changing events in a young person’s life.

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Q&A – July 2016


If there’s one thing I have always believed in, it’s about investing in your customer. Nothing new, if you view it as a phrase – but can be invaluable if you translate that into meaningful relationships. It’s an equation that goes beyond ensuring a good product, good service and good value. In today’s new world of business enterprise, you’re not just dealing with market trends – you’re dealing one-to-one with people. And the best way to engage with the customer is not to look at them as a bunch of statistics. They’re real people, with real dreams, real needs and real aspirations.

In this article, I may have just opened the door to a whole new way of looking at customers and forging long-term relationships.

More on this story at the link below >
Message of the Month – June 2016

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